Description: This second session in the series examines responses to the changing workplace landscape from outside the insurance industry. Using a question-and-answer approach with our panelists, this session focuses on practical approaches to identifying new opportunities, and ways in which traditional products and sales channels are changing to meet emerging needs. Compared with other vertical financial services, the life insurance industry has a very low level of 'touch' with its customers. Communication with customers is often limited to the annual mailing of premium invoices. Wellness platforms offer life insurers a means to increase customer engagement, building stronger brand affinity and improving persistency. Life insurers can also leverage customer data collected through the wellness platform to streamline the underwriting process for cross-sales, increasing volume and efficiency.

Description: This discussion is about the new ways of using computers in connection with various aspects of actuarial work. From Transaction of Society of Actuaries 1961 Vol 13 pt 2

Description: Presented at May 1996 Spring Meeting. Presents case studies on the use of technology to solve some of the problems commonly encountered by actuaries in smaller companies.

Description: The insurance industry is in a constant state of transformation. As organizations adapt to the effects of COVID-19, undergo modernization efforts and implement new technologies, soft or “human” skills are becoming key differentiators for success. Skills such as communication, empathy, storytelling, leadership, problem-solving and more are separating the good from the great actuaries. Those who possess these skillsets can better translate data and most efficiently leverage systems and teams. At the same time, by taking a human approach to modernization efforts, leaders will be able to best engage and motivate their workforces, while building teams that will excel in the future of work.

Description: This session lays the foundation for understanding the current workplace landscape and expected changes over the next generation, including the new gig economy. The material will provide an understanding of the relationship between the workplace and insurance, beginning with a macro view of the job market of the future: which jobs are growing, which are shrinking, and which are likely to be completely replaced by technology? The overview includes a brief presentation of Munich Re's research on the changing landscape and the effect on worker well-being and finance.

Description: The future holds many changes. We've already dealt with major changes over the last few decades. This article goes through tips to embrace change effectively.

Description: Introduces new co-editor Eddie Smith and includes letters to the editor.

Description: This article gives an historical description of calculating and tabulating equipment used by, and is some cases developed by, actuaries in their work.

Description: This article discusses the procedures, advantages and vendors of web conferencing services.

Description: On November 30, 2021, the SOA Research Institute assembled an industry expert panel to discuss current issues in actuarial technology. Each participant who volunteered to be part of the discussion was selected because of their management-level responsibilities for the application of technology in an actuarial context. The group was diverse in terms of employment, including company actuaries from life, health, and property/casualty backgrounds, as well as consultants from various kinds of firms.